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MOTORCOACH COUNTRY CLUB
RENTAL RESERVATION AGREEMENT & GUEST POLICIES
MOTORCOACH COUNTRY CLUB IS A CLASS A MOTORCOACH-ONLY RESORT
Please carefully review this Rental Reservation Agreement (“Agreement”) before completing your reservation.
This Agreement is entered into between Motorcoach Country Club Property Owners Association (“MCC,” “Association,” “Management,” “we,” or “us”) and the individual identified on the reservation (“Guest”).
By signing or electronically accepting this Agreement and/or submitting payment toward the reservation, the Guest acknowledges that they have read, understand, and agree to the terms and conditions contained herein.
The Guest is responsible for ensuring that all members of their party, visitors, and invitees comply with applicable MCC rules and policies.

1. RESERVATION & GUEST REQUIREMENTS
The individual placing the reservation must be the same individual whose name appears on the credit or debit card used for payment unless otherwise approved by MCC.
That individual will be considered the “Guest” for purposes of this Agreement. All other persons associated with the reservation are considered the Guest’s invitees.
Unless otherwise authorized by MCC, communications concerning cancellations, reservation changes, damages, charges, refunds, and other reservation matters will be conducted with the Guest.
The Guest is responsible for providing accurate and complete information when making a reservation.

2. CLASS A MOTORCOACH REQUIREMENT
Motorcoach Country Club exclusively accommodates Class A Motorhomes measuring approximately 30 to 45 feet in length.
Length is measured by the body of the coach rather than bumper-to-bumper measurements.
Class B motorhomes, Class C motorhomes, travel trailers, fifth wheels, converted vans, campers, and other recreational vehicles that do not qualify as Class A Motorhomes are not permitted.
It is the Guest's responsibility to understand the classification of their motorhome and confirm that it meets MCC requirements before making a reservation.
Guests will not be permitted to check in until their motorcoach is physically present in the MCC staging lanes and has been verified by MCC personnel.
A reservation made for an ineligible motorhome does not guarantee entry into the Resort.
If a Guest arrives with a motorhome that does not satisfy MCC requirements, MCC may deny entry and cancel the reservation. No refund will be provided for failure to comply with the Class A requirement.

3. MOTORCOACH CONDITION & APPROVAL
To maintain MCC's resort standards, motorcoaches must be maintained in good condition.
Motorcoaches may not have conditions including, but not limited to:
MCC reserves the right to deny entry or cancel a reservation if a motorcoach is determined upon arrival to be in an obvious state of disrepair or otherwise fails to meet Resort standards.
For motorcoaches more than ten (10) years old, rental Guests must submit recent color photographs showing all sides of the motorcoach and its license plate for approval before arrival.
Approval based upon photographs does not prevent MCC from inspecting the motorcoach upon arrival.
Guests who are uncertain whether their motorcoach meets Resort standards are strongly encouraged to obtain written approval before making travel arrangements.
Reservations will not be refundable when a Guest is denied entry because the motorcoach fails to satisfy Resort requirements or because required prior approval was not obtained.

4. TOW VEHICLES, TRAILERS & GOLF CARTS
Advertising or commercial signage is not permitted on motorcoaches or tow vehicles while within the Resort.
Tow vehicles may not themselves be recreational vehicles, including campers or converted vans.
Trailers and tow dollies are not permitted beyond the front gate and must be stored off-site before arrival. Guests are responsible for making storage arrangements.
Guests may bring their own golf cart or arrange for a golf cart rental to be delivered to MCC.
All golf cart operators must possess a valid driver's license.
ATVs, UTVs, and similar off-road vehicles may not be operated within the Resort.
Bicycles, scooters, and similar equipment must be operated safely and may not be ridden after dark without appropriate lighting.

5. PARKING
Guest and visitor parking is available on both sides of the Clubhouse.
Parking on Resort streets or on lots other than the Guest's assigned rental lot is prohibited unless specifically authorized by MCC.
Overnight parking at satellite buildings is prohibited.

6. RESERVATION LENGTH & OCCUPANCY
Reservations require a minimum stay of two (2) nights and may not exceed thirty (31) nights within the applicable season unless otherwise expressly authorized by MCC.
Sleeping outside the motorcoach is prohibited.
Casitas and other structures located on rental lots are intended for day use only and may not be used as overnight sleeping accommodations.
Tents, canopies, tarps, or similar makeshift sleeping structures are prohibited.
Guests must maintain the rental lot in a clean and orderly condition. Outdoor storage of personal belongings must be kept to a minimum.

7. INDIVIDUAL LOT AMENITIES
Each rental lot at MCC is individually owned and is unique.
Available amenities, furnishings, Casita access, appliances, pools, spas, outdoor kitchens, and other features vary by lot.
Certain amenities may be restricted from Guest use at the direction of the lot owner.
Guests are responsible for reviewing the complete lot description, photographs, restrictions, and important notes before completing a reservation.
MCC will not provide a refund solely because a Guest failed to review disclosed lot information or expected an amenity that was identified as unavailable or restricted before booking.

8. RESERVATION PRICING & GUEST ACKNOWLEDGMENT
Rental rates vary based upon lot type, dates, length of stay, season, availability, and other disclosed pricing factors.
Before completing a reservation, Guests are responsible for reviewing:
By completing the reservation, the Guest acknowledges acceptance of the reservation information and total price presented at the time of booking.

9. DEPOSITS & PAYMENTS
MCC requires a deposit equal to fifty percent (50%) of the reservation total at the time of booking unless different terms are disclosed for a particular reservation.
The remaining balance must be paid before check-in.
If a reservation is cancelled after the applicable cancellation deadline, the Guest remains responsible for amounts due under the cancellation provisions of this Agreement.
Additional Guests beyond the first two registered Guests are subject to a fee of $15 per person, per day.
Children under fifteen (15) years of age are not subject to the additional Guest fee.

10. CLEANING FEES & SECURITY DEPOSIT
Developed lots may be subject to a cleaning fee of up to $120.
Undeveloped lots may be subject to a $50 cleaning fee.
Applicable cleaning charges will be disclosed as part of the reservation pricing.
Guests must remove trash, pet waste, and personal belongings before departure.
A $100 security deposit may be subject to forfeiture if the rental lot is left unreasonably dirty, damaged, or in poor condition.
Additional charges may apply when the cost of cleaning or repairing damage exceeds the security deposit.
Pool or spa heat charges required by the lot or requested by the Guest must be paid before use.

11. SPECIAL EVENTS & SPECIAL EVENT PRICING
Certain dates may be designated by MCC as Special Event periods.
Special Events include, but are not limited to:
Reservations that include Special Event dates may be subject to different rental rates, minimum-stay requirements, deposits, and/or Special Event pricing.
Any mandatory Special Event charge applicable to a reservation will be included in the total price presented to the Guest before the reservation is finalized, except for taxes or governmental charges that applicable law permits to be displayed separately.
The Guest acknowledges that Special Event pricing may differ substantially from standard rental pricing.
Special Event Cancellations
Deposits associated with Special Event reservations are non-refundable upon booking, regardless of the cancellation date, except where otherwise required by applicable law.

12. RESERVATION, PRICING & SYSTEM ERRORS
MCC makes reasonable efforts to ensure that rental rates, Special Event pricing, dates, discounts, fees, taxes, and other reservation information are accurately displayed and calculated.
However, clerical, typographical, technical, software, programming, data-entry, or reservation-system errors may occasionally occur.
If MCC discovers an error before a reservation has been finalized or accepted, MCC may correct the error and present the corrected reservation information and total price to the Guest before the Guest proceeds with the reservation.
If an error is discovered after a reservation has been confirmed, MCC will notify the Guest promptly and address the error in accordance with applicable law.
Nothing in this Agreement authorizes MCC to impose an undisclosed mandatory fee or charge where doing so would be prohibited by applicable law.
Guests should review their reservation confirmation promptly and notify MCC of any apparent discrepancy.
An obvious technical or typographical error does not constitute an intentional waiver of an otherwise applicable Resort policy.

13. CANCELLATION POLICY
Reservations of 2–14 Nights
Cancellations made fewer than fourteen (14) days before the scheduled check-in date will result in forfeiture of the entire deposit.
Any cancellation after booking is subject to a $50 cancellation fee.
Reservations of 15–30 Nights
Cancellations made fewer than fourteen (14) days before check-in will result in forfeiture of the entire deposit.
Cancellations made more than fourteen (14) days before check-in will be subject to a cancellation fee equal to one-half of the deposit.
Reservations Booked Within 14 Days of Arrival
For reservations made fewer than fourteen (14) days before check-in:
Cancellations made more than seventy-two (72) hours before check-in will receive a refund equal to fifty percent (50%) of the deposit.
Cancellations made fewer than seventy-two (72) hours before check-in are non-refundable.
No-shows and cancellations on the scheduled arrival date will result in forfeiture of the entire deposit.
Special Events
Special Event deposits are non-refundable upon booking.

14. USE OF RESORT AMENITIES
Registered rental Guests may use MCC's common recreational amenities subject to posted rules, closures, maintenance requirements, availability, and other Resort restrictions.
Yacht Club rooms are reserved exclusively for homeowners unless otherwise authorized.
Proper swimwear is required in pool areas.
Children under sixteen (16) must be accompanied by an adult.
Glass containers are prohibited in and around pool and amenity areas.
Amenity hours and posted rules must be followed.
Swimming and fishing in Resort waterways or lakes are prohibited.
Guests may use paddleboards, kayaks, and similar equipment in Resort waterways where permitted.
Availability of any particular amenity is not guaranteed.

15. TOP OF THE FALLS RESTAURANT
The Top of the Falls restaurant may be available to registered rental Guests during its operating season and hours.
Credit cards are the accepted form of payment unless otherwise announced.
Rental Guests may not charge restaurant purchases to the rental lot owner's account.
If a charge attributable to a Guest or the Guest's invitees is improperly placed on the lot owner's account during the reservation period, the Guest is responsible for the charge and MCC may seek reimbursement from the Guest.

16. UNAVAILABILITY OF RENTAL LOT
If circumstances beyond Management's reasonable control make the reserved lot unavailable, MCC may attempt to provide a comparable available lot.
If MCC cannot provide suitable substitute accommodations, MCC may cancel the reservation and refund payments made for the unavailable reservation.

17. DAMAGE & ADDITIONAL CHARGES
The Guest is financially responsible for damage, loss, excessive cleaning, policy violations, or other costs caused by the Guest or the Guest's invitees during the reservation.
Subject to applicable law and the Guest's payment authorization, MCC may charge amounts properly due under this Agreement for costs including:
MCC may provide documentation supporting additional charges upon reasonable request.

18. REPORTING PROBLEMS
Guests must promptly notify MCC of concerns involving their rental lot.
During business hours, Guests should contact the MCC office.
For after-hours concerns, Guests should contact the Gatehouse.
MCC must be given a reasonable opportunity to investigate and address reported problems.
Failure to report a condition during the stay may limit MCC's ability to verify or remedy the issue.

19. MAINTENANCE REQUESTS
After-hours maintenance requests that are not emergencies may be addressed on the following business day.
If maintenance is requested for an issue caused by the Guest or unrelated to MCC's responsibility, a service charge of $65 per hour may apply.

20. ARRIVAL & DEPARTURE
Check-In: 1:00 PM
Check-Out: 11:00 AM

Guests should not arrive before check-in unless early arrival has been specifically authorized.
Late checkout may be available with prior approval and is subject to availability.
Unauthorized late departures may result in additional charges.
Charges may be assessed at a minimum of one hour for each hour beyond the scheduled 11:00 AM departure.
If the lot has not been vacated by 1:00 PM, MCC may assess a charge equal to one day's rental rate.

21. QUIET HOURS & CONDUCT
Quiet hours are from 10:00 PM to 8:00 AM.
Guests must respect neighboring owners and Guests.
Disorderly conduct, excessive noise, public intoxication, illegal activity, harassment, threatening conduct, or other disruptive behavior is prohibited.
Serious or repeated violations may result in removal from the Resort without refund, subject to applicable law.

22. OCCUPANCY, VISITORS & REGISTERED GUESTS
A maximum of six (6) persons may be present on a rental lot at any time, including visitors.
Visitors are permitted between 8:00 AM and 10:00 PM.
All overnight Guests must be registered with MCC and provide their full names.
The Guest is responsible for the conduct of all invitees and visitors.
Unauthorized Guests, excessive occupancy, or violations resulting in damage, disturbances, or additional cleaning may result in additional charges.
Parties or gatherings exceeding the permitted occupancy are prohibited.
Guest changes should be reported to MCC before arrival.

23. PETS
A maximum of two (2) pets is permitted per rental site.
Pets must be kept on a leash no longer than six (6) feet while outside the motorcoach.
Pets must remain indoors after 10:00 PM and may not create unreasonable disturbances, including excessive barking.
Pets are prohibited in Association buildings, except where specifically permitted, and are prohibited from pool areas, the Plaza, waterways, water features, golf course, and other privately owned lots.
Pet waste must be picked up immediately.
Grass areas where pets urinate should be rinsed with water.
Portable pens, fences, and dog runs are prohibited.
Pet Convenience Stations containing waste bags and disposal containers are available throughout the Resort.
Aggressive animals or repeated pet-rule violations may result in the animal being required to leave the Resort.

24. TRASH & RECYCLING
Trash must be securely contained in disposable bags or boxes and placed adjacent to the curb of the rental lot for scheduled pickup.
Trash should be placed curbside by 9:30 AM unless different instructions are communicated by MCC.
Trash may not be left curbside overnight.
Recycling procedures and available disposal locations may change from time to time. Guests must follow current MCC instructions regarding trash and recycling.

25. SMOKING
Smoking is prohibited on the rental premises where designated by MCC or the individual lot's rules.
Guests are responsible for damage caused by smoking, including burns, stains, odors, and extraordinary cleaning.
Serious smoking violations may constitute a breach of this Agreement.

26. INTERNET, TELEVISION, CABLE & SATELLITE SERVICES
Unless specifically identified in the lot listing, rental lots do not necessarily include cable television, satellite television, or Wi-Fi.
Wi-Fi hotspots may be available in designated common areas.
Internet, television, satellite, and similar services are provided as conveniences and are not guaranteed.
Temporary outages, speeds, signal strength, available programming, or incompatibility with Guest devices generally do not constitute grounds for a refund.

27. PRIVATE POOLS & SPAS
Certain rental lots contain private pools or spas.
Heat surcharges may apply and must be paid before use.
Pool heat temperatures may not exceed 86°F.
Guests may not tamper with pool or spa controls, equipment, valves, timers, heaters, or related systems.
Guests may not enter pool equipment vaults.
Guests are responsible for damage caused by misuse or negligence.
Guests must not shut off electrical power at the motorcoach pedestal when departing if the pedestal supplies power to pool or spa equipment.
Pool and spa remotes supplied with the lot must be returned to the office or Gatehouse upon departure. Replacement charges may apply for lost or damaged remotes.

28. MAIL & PACKAGE DELIVERY
Guests may arrange for certain packages to be delivered during their stay.
FedEx and UPS packages may be delivered to the rental lot where available.
USPS mail may be delivered to the MCC mailroom and sorted by staff.
Guests should confirm the appropriate delivery address with MCC before shipping items.
MCC does not guarantee delivery and is not responsible for packages or mail that are lost, stolen, damaged, misdelivered, or delayed.
Items arriving after departure may be returned to sender when reasonably possible.

29. PROHIBITED ACTIVITIES
Brandishing or discharging firearms, lethal weapons, or fireworks within the Resort is prohibited except as otherwise protected or required by applicable law.
Burning wood, charcoal, simulated logs, or using smokers or other prohibited open-flame equipment is not permitted.
Guests must comply with all posted Resort safety rules.

30. SYSTEM & UTILITY FAILURES
Mechanical equipment and utility systems may occasionally experience failures.
These systems may include water, sewer, electrical, gas, plumbing, appliances, pools, spas, and other property systems.
MCC will make reasonable efforts to investigate reported problems and coordinate repairs when appropriate.
Management and authorized personnel may access the rental property when reasonably necessary to inspect or repair such systems.
Refunds or compensation for temporary service interruptions will be determined in accordance with the circumstances and applicable law.

31. WEATHER & CONDITIONS BEYOND MCC'S CONTROL
MCC is not responsible for losses or inconveniences resulting from circumstances outside its reasonable control, including:
Pool and spa cleaning or maintenance may be delayed during high winds or other adverse conditions.
Wind and weather may cause dirt or debris to enter pools and spas.

32. SUMMER / NON-SEASONAL RESERVATIONS
MCC's primary season generally runs from November through April.
Guests reserving a stay from May through October acknowledge that the Resort experience may differ significantly from the primary season.
Summer temperatures may exceed 120°F.
The Top of the Falls restaurant is generally closed from May through October, although operating dates are subject to change.
Annual flowers may be removed and certain water features may be drained during the summer.
Turf renovation and overseeding activities generally occur in the fall and may result in golf course closures, construction activity, dust, debris, noise, and increased watering.
By booking a non-seasonal reservation, the Guest acknowledges these potential conditions.

33. RIGHT OF ENTRY
MCC Management and authorized personnel may enter rental property when reasonably necessary to:
When circumstances permit, reasonable efforts will be made to respect Guest privacy.

34. SECURITY & PERSONAL PROPERTY
Guests are responsible for securing their motorcoach, vehicles, and personal belongings.
Doors and windows should be locked when the Guest is away from the lot.
Guests are responsible for exercising reasonable caution while using the Resort.
Children must be appropriately supervised.
MCC is not responsible for loss or theft of personal property except to the extent responsibility is imposed by applicable law.

35. SECURITY CAMERAS ON INDIVIDUAL LOTS
Some individually owned rental lots may contain exterior-facing security cameras installed by the property owner for security, safety, or liability purposes.
Owners must disclose the presence and general location of such cameras before the applicable rental period.
Cameras may not be used to monitor the interior of a motorcoach, Casita, bathroom, or other private indoor area.
By proceeding with a reservation after receiving the applicable disclosure, the Guest acknowledges that disclosed exterior security cameras may operate during the rental period.

36. COMMON AREA AMENITIES – ASSUMPTION OF RISK
Guests and their invitees may voluntarily use MCC common facilities, including pools, spas, sports courts, golf facilities, waterways, fitness equipment, and other recreational amenities.
Recreational activities involve inherent risks.
Guests are responsible for evaluating their own ability to safely participate and for inspecting recreational equipment before use.
To the fullest extent permitted by California law, Guests assume the ordinary and inherent risks associated with voluntary use of Resort recreational facilities.
Nothing in this provision is intended to waive any right or liability that cannot lawfully be waived under California law.

37. INDEMNIFICATION
To the extent permitted by California law, the Guest agrees to be responsible for claims, losses, damages, or expenses resulting from the Guest's or the Guest's invitees' negligent, intentional, or unlawful conduct during the reservation.
Nothing in this provision requires the Guest to indemnify MCC or a property owner for liability that applicable law prohibits from being transferred to the Guest.

38. COMPLIANCE WITH RESORT RULES
Guests and their invitees must comply with this Agreement and applicable MCC rules communicated before or during the stay.
MCC may update operational rules relating to safety, amenities, hours of operation, trash collection, parking, maintenance, and other Resort operations when reasonably necessary.
Material pricing changes to an existing confirmed reservation will be handled in accordance with applicable law.

39. SEVERABILITY
If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

40. GOVERNING LAW
This Agreement shall be governed by and interpreted under the laws of the State of California.
Nothing in this Agreement is intended to waive rights or remedies that cannot lawfully be waived.

41. ENTIRE AGREEMENT
This Agreement, together with the Guest's reservation confirmation, applicable lot disclosures, and other written terms incorporated into the reservation, constitutes the agreement between MCC and the Guest concerning the rental reservation.
No oral representation by an employee, owner, or other person modifies this Agreement unless confirmed through an authorized written amendment.
If a reservation confirmation contains an obvious clerical or technical error, MCC will address the error in accordance with Section 12 and applicable law.

42. GUEST ACKNOWLEDGMENT
By signing, electronically accepting, or completing payment for the reservation, the Guest acknowledges that they:
  1. Have read this Rental Reservation Agreement;
  2. Understand the Resort is exclusively for qualifying Class A Motorhomes;
  3. Have reviewed the rental lot description and applicable restrictions;
  4. Have reviewed their reservation dates and pricing;
  5. Understand the applicable cancellation policy;
  6. Understand that Special Event dates may carry different pricing and cancellation requirements;
  7. Agree to comply with MCC Resort rules;
  8. Accept responsibility for their invitees and visitors; and
  9. Agree to the terms of this Agreement to the extent permitted by applicable law.
 

Minimum stay: 2 nights | Maximum stay: 31 nights | Rates now include resort fees